General Terms and Conditions
Last Updated: 25.10.2023
Welcome to http://Toyzler.com. The following terms and conditions, apply when you use and/or make a purchase from Toyzler.com.
By visiting our site and/ or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Definitions and Contractual Parts
- Throughout this document, the terms “we”, “us” and “our” refer to Toyzler.com. We refer to you, our customer, as “you” or “your”.
- These terms and conditions shall apply to contracts for the purchase of goods between ORES GmbH and the customer.
- Consumer refers to any natural person who concludes a legal transaction for purposes that can neither be attributed to commercial purposes nor self-employed professional activities. Toyzler.com delivers exclusively to consumers. Sales to entrepreneurs occur only for private purposes, not for business purposes. For offers or order requests for commercial purposes, the entrepreneur can contact Toyzler by e-mail or telephone.
- Order refers to the items purchased from toyzler.com.
Changes to Terms and Conditions
You can review the most current version of the General Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these General Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Products and Product Information
- Our website offers a range of products. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system. Despite our efforts, the information on Toyzler.com may occasionally be inaccurate, incomplete or out of date, or contain typographical errors, or omissions, that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
- We have made every effort to display as accurately as possible appearances, colors, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.
- The products displayed on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the product on this site is at your own risk.
Prices, Offers and Orders
- Prices for items displayed on Toyzler.com are subject to change without notice. We reserve the right to limit the quantities of any products that we offer.
- All offers are merely informative and non-binding. Every placed order binds the consumer, but only binds Toyzler.com after confirmation in writing or after processing the order.
(3) We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:
- i) The item you have ordered is out of stock
- ii) We cannot authorize your payment or have reasonable grounds to suspect your payment may be fraudulent
iii) There has been a pricing or product description error
- iv) There is a system or procurement failure
- v) You have failed our customer validation checks
- The processing of the order and transmission of all information required in connection with this contract is sent by e-mail. Therefore, please ensure that the e-mail address you have provided to us is correct, that the receipt of the e-mails is technically ensured and, in particular, is not prevented by SPAM filters.
Order Cancellation
If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not.
- Cancellation Before Dispatch
You can fully or partially cancel orders ordered from toyzler.com, prior to its dispatch from Toyzler. To cancel your order, you can send an e-mail to support@toyzler.com . For more information about the cancelation, you can check Toyzler Returns, Cancelation and Refund Policy
- Cancellation After Dispatch
Where they have been dispatched, you will need to return the item to us. In this case, Toyzler Return Policy applies.
Shipment and Delivery
- If the ordered products are in our stock, the shipment is sent to the courier company within 5 business days. However, if the product(s) is not in stock, it may take a longer time.
- Toyzler will inform the customer by e-mail of the delivery time of the ordered product, including transportation. The indicated delivery periods are always by approximation and subject to change. However, we will do everything reasonably possible to ensure delivery is made in accordance with the stated delivery period.
- Risk in goods shall pass to you upon delivery. Any damage or shortages at the time of receipt should be reported to us within 5 business days. You will be liable for any loss or damage to items that occur after you have received them. Please ensure you check all deliveries thoroughly before signing off the package with the courier company. For more information about this case, please check the ‘Goods Damages in Transit’ heading in Toyzler Warranty
Right to Withdrawal
You have the right to return purchases ordered from toyzler.com for any reason within 14 business days of receipt of delivery. To find out more and exercise your right of withdrawal, please check Toyzler Returns, Cancelation and Refund Policy
Warranty
Toyzler guarantees that the materials and technical methods in every Toyzler product will be suitable for its intended use. 2 year-limited warranty applies to all products purchased directly from Toyzler.com. To find out more about our warranty policy and information, please check Toyzler Warranty.
If you have any further questions or need more information about these Terms and Conditions, do not hesitate to send an e-mail to info@toyzler.com .